1. Scope
This policy describes how GRIT Systems collects, uses and protects information when you visit our website or use our services.
2. Information we collect
We collect information you submit through forms on this site (name, business name, email address, phone number and any additional details you provide). We also collect basic analytics data such as pages visited, referring source, device and browser type, to improve the site.
3. How we use information
We use the information you submit to respond to your inquiry, schedule demo calls, provide our services and communicate about your account. We do not sell your personal information.
4. Service providers
We use trusted third-party providers to deliver our services, for example, hosting, analytics, email delivery, SMS delivery, calendar scheduling and CRM. These providers process information on our behalf and are bound by confidentiality obligations.
5. Customer data collected via GRIT-built sites
Leads and messages captured by a GRIT-built website belong to the customer whose site collected them. GRIT processes this data on that customer's behalf to deliver the service and does not use it for unrelated purposes.
6. Cookies
This site uses a small number of cookies for essential functionality and analytics. You can disable cookies in your browser settings.
7. Your rights
You can request access to, correction of or deletion of the information we hold about you by contacting us. We will respond within a reasonable timeframe.
8. Data retention
We retain information as long as needed to provide our services and comply with legal obligations. When no longer required, information is deleted or anonymised.
9. Contact
Privacy questions: hello@getgritsystems.com.