Contractor Answering Service
24/7 AI Answering Service for Contractors
An AI answering service that picks up your calls when you cannot, captures the details a human dispatcher would, and books the appointment straight into your calendar. It is AI. It is not a human receptionist, and we will never claim it is.
Is the Grit answering service an AI or a person?
It is an AI voice assistant, not a human receptionist. It answers calls around the clock, captures the caller details a dispatcher would take and books appointments into your calendar, with the conversation saved against the customer record in your Grit CRM. It is an optional service priced separately from the $295 per month core system.
What it does
Built for the way your customers actually buy.
Answers the live call, not just the missed one
The AI picks up in one ring, greets the caller in your business name and works through the qualifying questions you set. Different from missed call text back, which sends an SMS only after a call is missed.
Captures the lead details
Name, phone, service needed, address, urgency. The details land in your dashboard and text through to you in real time.
Books directly into your calendar
Where you allow it, the AI books the appointment slot without needing a callback loop.
Transfers when you want it to
For high value calls or specific keywords, the AI can transfer the caller to you or to a specific line.
What you get
- 24/7 AI voice answering on your business number
- Custom greeting, qualifying questions and disclosures
- Lead details in the GRIT dashboard and via SMS
- Calendar booking with your rules
- Live call transfer for high value calls
- Full call recording and transcript
No setup fee. No long term contract.
In the field
A plumber stops losing 2am emergency calls
An emergency plumber was missing overnight calls because his voicemail sent callers straight to the next result. With the AI answering service on, calls are answered in one ring, the AI qualifies the emergency and books the visit into the next morning slot, or transfers the caller if it is a genuine flood.
Related
Pair it with the rest of the system.
FAQ
Questions we get asked most.
Never Miss a Live Call Again
A quick 15 minute demo. No sales pressure. We tell you honestly if it fits your business.